Quality Improvement STARS Call Center Supervisor - Remote
Talentify.io United States
Talentify.io United States
Talentify.io United States
2 weeks ago 26 applicants
See who Talentify.io has hired for this role- Report this job
Talentify.io provided pay range
This range is provided by Talentify.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$70,200.00/yr - $137,800.00/yr
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
- Salary up to $137,800 annually
- Comprehensive benefits package, including equity stock purchase and 401k contribution
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on health outcomes and community well-being
What To Expect (Job Responsibilities)
- Provide leadership and support in establishing and executing Quality Performance Initiatives in alignment with corporate goals
- Supervise and coordinate the work activities of the team, including high-volume outbound calls to assist members
- Monitor productivity, call center metrics, documentation, and call quality to ensure established standards are met
- Collaborate with clinical support staff to implement clinical quality initiatives to close HEDIS and STAR gaps
- Analyze large volumes of electronic assessment submissions for data integrity and report findings
What Is Required (Qualifications)
- Registered Nurse with an undergraduate degree or equivalent experience
- Unrestricted Nursing License in State of Residence
- 5+ years of experience within a healthcare environment, including 3+ years of management experience
- 3+ years of experience with data analysis
- Experience in a call center environment; leadership/supervisor experience is a plus
How To Stand Out (Preferred Qualifications)
- BSN degree or related field
- CPHQ Certification
- CHCQM Certification
- 3+ years of process management experience
- Healthcare Quality Improvement experience
#HealthcareServices #QualityImprovement #RemoteWork #CareerOpportunity #HealthcareLeadership
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Telephone Call Centers
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